Who We Are

At nTeligence we build highly customized, industry specific, intelligent software applications. This ranges the gamut from software that creates new business strategies in real-time as the operating environment changes, to systems that drive high volume operational decision making, such as a product recommendation engine. Some might say we develop "intelligent assistants" or "advisory systems" but that only begins to scratch the surface of what we really do. Our work covers the functional areas of business development, human resource management, finance, customer relationship management, sales and marketing, manufacturing, warrantee service, as well as R & D.

What differentiates us from others in the field is our multi-disciplinary approach. We have assembled a team with a diverse set of expertise including cognitive psychology, behavioral economics, management consulting, artificial intelligence, distributed computing, data analytics, and predictive modeling. In addition, we have also created the worlds first integrated platform upon which to build and deploy intelligent software applications, which we call Einstein Enterprise.

The Einstein platform breaks through the limitations normally found in traditional transactional software. It provides us with a complete set of tools to effectively model human behavior, from both a cognitive as well as a mathematical perspective. The environment also allows us to execute these "models" in a fraction of a second across a compute cloud. The best part is that the "models" are executed in real-time, as actual business events are occurring. This means suggestions are provided to a CSR in a call center while the customer is still on the phone, or while a plan member is viewing laboratory test results on your website, or during a sales presentation at a customer site. We can even repurpose under utilized personal computers in your organization to execute these computations at a significantly lower cost. This makes good economic sense, since the average corporate PC is idle ninety percent of the time.

Over the past year, we have worked with our clients to create a number of "success stories". This includes a CRM system which routes both incoming and outgoing voice conversations, within a call center, in order to maximize the revenue that is collected by a mortgage servicing company. For an investment management firm we built a set of components which identify concentrated positions within a portfolio of diversified assets, and then makes a recommendation on how to adjust the holdings to maximize the clients future wealth. For a healthcare company we devised a means by which to utilize clinical information on an e-commerce portal to suggest relevant personalized content to each plan member. This medically related content, when used in conjunction with an appropriate wellness program, would help to maintain and improve the overall health of the insured party, as well as reduce insurance claims for the provider.

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